Privacy Policy
Last updated: December 2024
Information We Collect
We collect information you provide directly, including your name, email address, phone number, delivery address, and payment information. We also collect information about your pet(s) to provide personalized recommendations.
How We Use Your Information
We use your information to process orders, deliver products, manage subscriptions, provide customer support, send order updates, and improve our services. With your consent, we may also send marketing communications.
Information Sharing
We do not sell your personal information. We may share your information with service providers who help us operate our business (payment processors, delivery partners), and when required by law.
Data Security
We implement industry-standard security measures to protect your personal information. Payment information is processed securely through Stripe and is never stored on our servers.
Cookies and Tracking
We use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser.
Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. Contact us to exercise these rights.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by email or through our website.
Contact Us
For privacy-related questions or concerns, please contact us at privacy@thebonpet.com.